Terms and Conditions
Customer who access, shop and purchase at this web store shall accept without limitation or qualification, all the Terms and Conditions stated and shall automatically be bound by the said terms and conditions upon using the web store. By checking on “ terms and conditions”, you represent that you have read and understood the terms and conditions stated herein and that you agree to be bound by them.
A. Order and Payment Method
- All payment shall be made within 3 days from the date of order. Failure to do so will result in the cancellation of your order automatically.
- All payment for the product shall be made in full before physical delivery of products.
- Customer shall pay for all shipping and handling charges.
- Customer shall bear all duties and taxes and VAT due in the destination country (For international order).
- We only accept the following payment methods at this moment:-
- Direct Bank Deposit into our Vietnam Bank Account.
- Credit Card via Paypal*.
- Payment By PAYPAL*.
* For Domestic Customer: We accept payment via Bank Transfer, Momo (e-wallet) or COD Shipping
B. Pre-Order Terms
- Estimated Delivery date shown is provided by the Manufacturer and only for reference. The actual delivery date shall subject to manufacturer actual release date.
- Under unforeseen circumstances, there may be Shortage of supply by the manufacturer. Allocation shall then be on “First Come, First Served Basis”. Others shall be placed under the waiting list for the next delivery.
- In the event that the pre-order item is discontinued by the manufacturer due to whatsoever reason, we shall return the payment in full to customer who has placed the pre-order item.
- Deposit for Pre-Order item(s) are non-transferable and non-refundable unless stated otherwise.
- 2DBEAT.com is not liable for any delay by the manufacturer, discontinued of production and shortage in allocation of stock.
- Payment for Pre-Order Items:
- Payment by Direct Bank Transfer: Full payment or Minimum Deposit Required.
- Payment by Paypal: Full Payment.
- ** All Payment for Pre-Order item must be cleared within 5 days upon Notification by 2dbeat.com. Otherwise, your deposit will be forfeited and your order will be canceled.
C. Cancellation of Order
- Customer shall notify 2DBeat.com within 24 hours for any cancellation after payment is made. No cancellations are allowed after you have made the payment or deposit. We apologize for any inconvenience that this may caused.
- A 10% cancellation fee will be levied if customers choose to cancel an order after the pre-order deadline is reached. This is because we have placed the order with our supplier and will still have to take the item(s) as stock.
- Customer shall provide a valid shipping address and contact number while placing order.
- Parcel that are returned to us by the courier company due to invalid, incomplete address or invalid Contact Number provided by the customer. Return shipping charges and whatsoever cost incurred shall be borne by the Customer.
E. Additional Terms & Conditions During Sales Period
- Please refer to Terms & Conditions during the sales period that will be published at “Resent News” section.