What is the difference between DHL Express and DHL Economy?

DHL ExpressDHL Economy
Estimated delivery time*3-7 days8-12 days
TrackingYes Yes
Returns YesYes (but the cost is too high)

DHL Economy: The cost of returning the order will be 3 or 4 times more expensive than the original shipping cost, Only recommended for orders under $250. Because the cost of returning the item is too high, we will choose to destroy the parcel in the case that DHL cannot contact the customer, the customer does not pay the customs fees and the customs clearance is not fulfilled. We also do not refund in this case

*All sales are final and returns are not accepted.

However, there are some cases in which local postal services may return your parcel to us because of it being unclaimed, failure to pay import fees, etc. If that happens, we will contact you to arrange reshipment. In case a reshipment fee is required, our shop will be unable to cover it, therefore we will require that the customer pay for it. Please note that items will be re-shipped in the same condition as they are returned to our store. Postage fees for initial delivery are non-refundable.

 

 

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